Our company is in Illinois, USA. Some of our products are shipped from our warehouse in Illinois to every city, and some of our products are shipped directly from China to each customer’s address.

You will automatically receive a tracking number when your order has been shipped. You can track it in directly with the link in your email or on our "Track My Order" link. 

Delivery time will be between 8 - 15 business days to most countries.

*All shipping times does not include clearance/customs delays as it will be depending on your country

If you placed an order and didn't receive any confirmation emails, please let us know, we will make sure to give you an update!

We give free replacement on package that doesn't arrived, please contact us at support@tranquility-bed.com before issuing any disputes. Thank you.

We have 24/7 email support